FAQs

 

Shipping Information

In-stock orders are shipped via UPS Ground and usually delivered within 3-10 business days.  Tracking numbers are e-mailed.  Customers will be notified by e-mail of any back-orders, and will have the option to cancel the order for a full refund if desired.

Sample orders are shipped free via First Class mail.

International orders are shipped via United States Postal Service.  Call or e-mail us for more information.

 

Refund Policy

All orders are carefully inspected before shipping to ensure product quality, but in the rare event of a problem, we will find a way to make it right.  Otherwise, returns are subject to the following conditions:

  • All returns must be made within 30 days.
  • Customer is responsible for all return shipping charges.
  • Call 1-877-888-6361 for a return authorization.
  • All items must be returned unused, clean, odor and smoke free.
  • Fabric returns of 4 yards or greater will be credited less a one yard penalty.  Returns less than 4 yards will be credited at half the total yardage.  Fabric may not be returned if it has been cut, washed or altered in any way.
  • All non-fabric returns are subject to a 10% restocking fee.
  • All refunds are issued against your original form of payment

 

Privacy Policy

Click to download a PDF of our privacy policy

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Contact Information

Brentwood Interiors
144 Wilson Pike Circle
Brentwood, TN 37027

PH: 877-888-6361  (615-376-6361)

HRS: Mon-Sat   9am-5pm